CRM Software UAE
Customer-relationship management is an approach to manage a company’s interaction with current and potential customers. A CRM system helps organisations build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability. CRM enables businesses to establish and maintain long-term relationships with their prospects and customers.
CRM is comprehensive solution which provide seamless integration of your organization. This application allows rapid user adoption and provides quick time-to-value supporting your strategic customer-related initiatives.
CRM software helps in managing a company's interactions and offers new technology and automate marketing, sales & customer services. We are one of the leading software companies in Dubai & across the UAE, providing the most advanced and highly recognized solutions
CRM Software Features
Marketing: Program management, campaign management, events/sessions management, lead management, activity management, and expense report
Sales: Opportunity management, account management, activity management, forecasting, order processing & invoicing, incentive management and inquiry management
Services: Service request, service report, RFQ, quotation, symptoms-solutions database, order processing & invoicing, activity management and expense report
Reporting: View, sort and filter a wide range of reports to identify trends, measure and forecast sales activity, track sales process and evaluate business performance
Workflow: Automates lead routing, notifications, and escalations. Workflow rules also make it easy to generate and send auto-response e-mail to customer requests
Security: Provides high security and data integrity to users
CRM Software Dubai
VOi serves software and it solutions to companies in Dubai, UAE. CRM Dubai allows to keep track of potential customers and increase more sales. Our functionalities are very easy and have a interactive dashboard which allows to manage the pipeline with leads and contacts at one place.
- Establishes profitable relationship with customers
- Decreases operating cost
- Enhances sales team productivity and improves sales performance metrics
- Reduces sales cycle duration
- Improves campaign response
- Controls lead generation, customer acquisition cost and other marketing costs
- Improves service staff productivity
- Reduces service cost, response time and request-resolution time